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SaaS Mastermind Podcast Recap: Rethinking SaaS Governance, ITAM, and IT Leadership

Author: Jeremy Boerger, The ITAM Coach​

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In a recent episode of the Cloud Eagles SaaS Mastermind Podcast, Jeremy Boerger, a recognized leader in IT asset management, shared his insights on aligning technology strategies with organizational goals. He emphasized the importance of data clarity and cross-functional collaboration in today’s fast-paced business environment.

Key Takeaways

  • Data is Key: Understanding and managing data effectively is crucial for IT leaders.

  • Resiliency Matters: Building resilient IT teams is essential for adapting to market shifts.

  • ESG Importance: Environmental, social, and governance (ESG) considerations should be integrated into IT strategies.

  • Collaboration is Vital: Cross-functional teamwork enhances software asset management and compliance efforts.

  • Embrace Innovation: Encouraging experimentation with new tools fosters a culture of innovation.

The Role of Data in IT Leadership

Jeremy highlighted that the foundation of effective IT leadership lies in data management. He pointed out that modern IT leaders must understand the data generated by their teams and processes. This understanding helps in aligning IT strategies with broader organizational goals.

  • Identify Data Sources: Know where your data is coming from and who needs it.

  • Analyze Data Flow: Understand how data moves through your organization to optimize processes.

  • Leverage Data for Decisions: Use data insights to make informed decisions about technology investments.

Building Resilient IT Teams

Jeremy shared that organizations often push their teams too hard, leading to burnout. He suggested that leaders should:

  1. Limit Work Hours: Only budget for six productive hours a day to prevent burnout.

  2. Encourage Breaks: Allow time for employees to recharge and reset between tasks.

  3. Prepare for the Unexpected: Build flexibility into schedules to accommodate unforeseen challenges.

The Importance of ESG in IT

Jeremy discussed the growing importance of Environmental, Social, and Governance (ESG) factors in IT strategies. He urged IT leaders to consider how their technology choices impact not just the bottom line but also the environment and society.

  • Engage Employees: Involve employees in discussions about ESG initiatives.

  • Plan for Second Acts: Consider the lifecycle of hardware and software, planning for reuse or recycling.

  • Promote Ethical Practices: Ensure that technology choices align with ethical standards and contribute to social good.

Cross-Functional Collaboration

Effective collaboration across departments is crucial for optimizing software asset management. Jeremy emphasized that silos can hinder communication and lead to inefficiencies. To improve collaboration:

  • Establish Champions: Identify champions within each department who can advocate for new tools and processes.

  • Foster Open Communication: Encourage teams to share insights and data to streamline decision-making.

  • Utilize Project Managers: Leverage project managers to coordinate efforts and keep teams aligned.

Embracing Innovation

Finally, Jeremy stressed the importance of fostering a culture of innovation within IT teams. He suggested that leaders should:

  1. Encourage Experimentation: Allow team members to explore new tools and technologies.

  2. Provide Support: Help employees develop their ideas into actionable plans.

  3. Learn from Failures: Create an environment where mistakes are seen as learning opportunities rather than failures.

In conclusion, Jeremy Boerger’s insights provide a roadmap for IT leaders looking to navigate the complexities of modern technology management. By focusing on data, building resilient teams, prioritizing ESG, fostering collaboration, and embracing innovation, organizations can position themselves for success.

Did you miss my exclusive webinar “Future-Proof Your Technology Investments” featuring Kim Master from Netflix?

 

Click here to access the recording.


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Picture of Jeremy Boerger<br><a class="itam-title">The ITAM Coach</a>

Jeremy Boerger
The ITAM Coach

Jeremy Boerger has over two decades of experience within the Information Technology sector. His signature Pragmatic ITAM Method is used by major manufacturing, healthcare, and global financial institutions. It enables them to Spend Less On Software Without Buying Less Software.

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Buy The Book:

Rethinking Technology Asset Management

If you’re a business leader or an IT
executive who is tired of hearing:
This is just the way ITAM is.
Then this book is for you. Buy here:


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Picture of Jeremy Boerger<br><a class="itam-title">The ITAM Coach</a>

Jeremy Boerger
The ITAM Coach

Jeremy Boerger has over two decades of experience within the Information Technology sector. His signature Pragmatic ITAM Method is used by major manufacturing, healthcare, and global financial institutions. It enables them to Spend Less On Software Without Buying Less Software.

Categories

Categories

Recent Posts

Recent Posts

Subscribe to my blog

Buy The Book:

Rethinking Technology Asset Management

If you’re a business leader or an IT
executive who is tired of hearing:
This is just the way ITAM is.
Then this book is for you. Buy here:


Screen Shot 2022-03-31 at 9.31.11 AM

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