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Managing IT Assets in Healthcare Is Tough. I Can Make It Easier.

Author: Jeremy Boerger, The ITAM Coach​

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Healthcare ITAM

Managing IT Assets in Healthcare Is Tough. I Can Make It Easier.

Let’s not sugarcoat it. Healthcare is one of the most regulated, fast-paced, and high-stakes industries out there. Every asset, whether it’s a laptop in a clinic or software running on a nurse’s tablet, needs to be tracked, secured, and compliant with a dizzying mix of standards like HIPAA, HITECH, and internal IT policies.

If you’re in healthcare IT or managing asset lifecycles at any level, you already know this. You also know that a missed update, an untracked device, or a forgotten license renewal isn’t just inconvenient, it can be a liability.

That’s where a strong IT Asset Management (ITAM) program can save the day. And I’m here to help you make it work in a healthcare environment without losing your mind (or your budget).


Why Healthcare ITAM Is a Whole Different Beast

Most industries care about efficiency, compliance, and uptime. Healthcare? It takes those things and raises the stakes.

Here’s what makes ITAM in healthcare so challenging:

1. High Regulation Pressure

If your assets handle patient data (and let’s be real, most do) you’re bound by HIPAA, HITECH, and possibly other best-practice standards. That means every endpoint and software license needs to be accounted for, secured, and auditable. A misplaced laptop or expired license isn’t just a headache, it’s a reportable incident and could mean big trouble for the organization.

2. Always-On, Zero-Downtime Expectations

Hospitals don’t get to “pause” for maintenance. Uptime isn’t a goal, it’s a requirement. This means your ITAM program has to work behind the scenes without getting in the way of clinical operations. You can’t afford asset blind spots, and you certainly can’t wait six months to fix them.

3. Distributed, Diverse Assets

Healthcare environments have it all. Mobile workstations, tablets, imaging equipment, remote devices for telehealth, and standard desktops, often spread across multiple buildings or locations. Managing all that in a spreadsheet? Not a chance.


What a Solid Healthcare ITAM Program Can Do for You

So, how do you take control without drowning in complexity? You build a proactive, automated ITAM strategy that keeps you covered, compliant, and confident.

Track Everything (Yes, Everything)

From check-in to decommission, every asset should have a digital “paper trail”. Not just what it is and where it is, but who’s using it, what data it touches, and whether it meets compliance requirements.

With a modern ITAM system, you’re not relying on spreadsheets. You’re working from a single source of truth, either a configuration management database (CMDB), or a separately managed data repository (MDR).

Automate the Busy Work

Manual tracking leads to missed renewals, late updates, and endless back-and-forth between departments. Automating things like software renewals, warranty alerts, and work order responses takes the pressure off your team and keeps you ahead of the curve.

Support Smarter Budgeting

Asset data doesn’t just help with compliance, it gives you insight into refresh cycles, budget planning, and where to cut waste. You’ll know when it’s time to replace aging equipment, which tools are being underutilized, and where you can save without sacrificing performance or security.

Protect Patient Data by Knowing Your Environment

You can’t secure what you can’t see. With a clear view of all assets and their lifecycle stages, your cybersecurity posture improves across the board. It’s easier to enforce encryption, patch vulnerabilities, and lock down sensitive endpoints when you know exactly what’s out there.



The Hidden ROI of Healthcare ITAM

Let’s talk value—not just in terms of avoiding fines or passing audits, but the kind of long-term impact ITAM can have on your organization’s bottom line and daily operations.

Better Asset Utilization

When you know exactly what’s in your environment and how it’s being used, you stop overbuying. It’s common for departments to request new devices or licenses when the ones they need are already sitting unused somewhere else. ITAM helps you reclaim and redeploy before you spend needlessly.

Reduced Downtime

ITAM isn’t just about tracking, it’s about maintaining. Knowing where your devices are in their lifecycle means you can catch aging or vulnerable equipment before it breaks. That keeps clinical teams running without interruption, which directly impacts patient care.

Smoother Onboarding and Offboarding

In healthcare, staff turnover is high. Having an ITAM system in place makes onboarding and offboarding smoother, faster, and more secure. You know which assets belong to who, and you can deactivate, wipe, or reassign devices with confidence.

Cross-Team Alignment

ITAM data creates a shared language between IT, procurement, compliance, and leadership. Everyone can work from the same information, which makes planning, budgeting, and reporting far less painful. This alignment is what turns ITAM from a background process into a strategic advantage.



How I Can Help

Here’s the truth: you can’t wing ITAM in healthcare. The stakes are too high. But you also don’t have to build everything from scratch.

I help healthcare organizations create and refine ITAM programs that:

  • Stay compliant with industry regulations

  • Reduce time spent on tracking and reporting

  • Improve audit readiness

  • And save serious money by cutting waste

Whether you’re running a single facility or managing assets across a healthcare network, I’ll help you get clarity and control.


Final Thoughts 

Managing IT assets in healthcare is hard. There are tight regulations, critical systems, and patient safety riding on your infrastructure. But with the right ITAM approach, and the right partner, you can turn what feels like chaos into a well-oiled machine.

If your current ITAM setup feels reactive, confusing, or just plain outdated, let’s fix that. Together, we’ll build a smarter system that protects your organization and supports the people who rely on it every day.

Remember: If there is no money, there is no mission!

Want help getting your healthcare ITAM program in shape?
Reach out here to schedule a free consultation. Let’s make compliance easier, tracking automatic, and audits way less stressful.


About Me

I’m an ITAM consultant who works with healthcare teams to build clear, compliant, and effective asset management programs. Whether it’s prepping for audits, setting up automation, or cleaning up messy inventories, I’ve got the playbook. If you’re ready to stop guessing and start getting results, let’s talk.


FAQ

Q: How does ITAM help with HIPAA compliance?
A: A solid ITAM program ensures all hardware and software handling PHI are tracked, updated, and secure, exactly what HIPAA wants to see during an audit.

Q: What tools are best for ITAM in healthcare?
A: The best tools are the ones that integrate with your existing systems, support automation, and provide real-time visibility. I can help you choose the right one for your environment.

Q: How often should assets be reviewed or audited?
A: At minimum, quarterly. But for high-risk environments, monthly checks and continuous monitoring are best. Automated systems can handle much of this for you.

Q: What’s the first step to improving our ITAM process?
A: Start with visibility. If you don’t know what assets you have, you can’t manage or secure them. An assessment or inventory cleanup is usually where we begin.

Did you miss my exclusive webinar “Future-Proof Your Technology Investments” featuring Kim Master from Netflix?

 

Click here to access the recording.


Your journey to insightful strategies begins now!

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Picture of Jeremy Boerger<br><a class="itam-title">The ITAM Coach</a>

Jeremy Boerger
The ITAM Coach

Jeremy Boerger has over two decades of experience within the Information Technology sector. His signature Pragmatic ITAM Method is used by major manufacturing, healthcare, and global financial institutions. It enables them to Spend Less On Software Without Buying Less Software.

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Buy The Book:

Rethinking Technology Asset Management

If you’re a business leader or an IT
executive who is tired of hearing:
This is just the way ITAM is.
Then this book is for you. Buy here:


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Picture of Jeremy Boerger<br><a class="itam-title">The ITAM Coach</a>

Jeremy Boerger
The ITAM Coach

Jeremy Boerger has over two decades of experience within the Information Technology sector. His signature Pragmatic ITAM Method is used by major manufacturing, healthcare, and global financial institutions. It enables them to Spend Less On Software Without Buying Less Software.

Categories

Categories

Recent Posts

Recent Posts

Subscribe to my blog

Buy The Book:

Rethinking Technology Asset Management

If you’re a business leader or an IT
executive who is tired of hearing:
This is just the way ITAM is.
Then this book is for you. Buy here:


Screen Shot 2022-03-31 at 9.31.11 AM

CONTACT THE ITAM COACH

Schedule a call with me and find out if you could be managing your assets more efficiently with the tools you already have. There is no pressure or obligation.
(You may not even need me!)

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